What document or documentation do you need for me to rent a unit?
We require a valid, non-expired government-issued photo ID (e.g. driver’s license, state ID, or passport).
Do you offer 24-hour access?
Yes, all of our units are accessible 24/7/365.
Do I need to sign lease?
Yes! However, we rent on a month-to-month basis unless the customer requests otherwise. The lease outlines all the legal stuff and makes sure that both parties know what is expected in an storage specific agreement. No deposits, no fees, pay your first month's rent and then it's prorated the second month, then just your monthly rent after that.
Are your units climate controlled?
As of October 2022 we are currently working to add climate controlled units at several of our locations.
When can a self-storage facility take my property?
If you are behind on your rent, we can put a lien against all of your stored property that's in your unit. Under Texas state law we can then seize your property, notify you of the sale, and sell it at auction. However, we really don't want to have to do that. If issues arise we would rather you contact us so we can work it out. Communication is key with any rental agreement so keep us in the loop if something unique is happening with your circumstances.
Do you, the storage company, have to give me notice?
Under Texas state we must provide written notice before your property can be sold for nonpayment of storage rental. The written notice can be by email if your contract says, in bold type
, that written notice can be sent to your email address. You can also receive notice by letter or it may be hand delivered.
The notice will include:
-An itemized account of what you owe;
-The name, address, and telephone number of our office to reply to the notice;
-A statement that the contents of the self-storage unit have been seized under the rental contract; and
-A statement that if you don’t pay what you owe before the 15th day after you get the notice, the property can be sold at public auction.
Avoid problems by paying online, making sure your credit card account is up to date. It avoids hassles for both you and our office staff. Thanks!